Last updated: 17/11/2024

At Bombolo Gelato, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information, in compliance with GDPR and TCPA regulations.

1. Information We Collect

We may collect the following personal information:

• Full name;
• Email address;
• Phone number (with explicit consent for marketing communication);
• Purchase details (when applicable);
• Other details voluntarily provided through forms.

2. Legal Basis for Processing (GDPR)

We process your personal information based on:

• Your explicit consent;
• Fulfillment of contractual obligations (e.g., providing promotional codes).

3. How We Use Your Information

We use the information collected to:

• Send promotional codes and notifications about rewards;
• Share news, promotions, and product launches;
• Enhance your experience on our website and in our stores;
• Ensure the security of transactions and interactions.

4. Communication via SMS/Phone (TCPA)

By providing your phone number, you consent to receive marketing communications via SMS or phone calls. Standard message and data rates may apply. You can opt out anytime by replying “STOP” to our messages.

5. Sharing Your Information

Your data will never be sold or rented. We may share it only:

• When required by law;
• With trusted service providers (e.g., email marketing platforms) under strict confidentiality agreements.

6. International Data Transfers

Some of our service providers may be located outside the EEA. We ensure that such transfers comply with GDPR requirements, including standard contractual clauses for data protection.

7. Your Rights Under GDPR

You have the right to:

• Access, correct, or delete your personal data;
• Restrict or object to its processing;
• Receive a copy of your data in a portable format;
• File a complaint with a data protection authority.

To exercise your rights, contact us at: [youremail@bombologelato.com].

8. Storage and Security

We store your data securely using encryption and firewalls to prevent unauthorized access. Only authorized personnel can access your data.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. You can disable cookies in your browser settings, but some features of the website may not function properly.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in services or legal requirements. Please review it regularly.

11. Contact Us

If you have questions or concerns about this policy, contact us:

Bombolo Gelato
📍 Locations:

• Mitropoleos 88, Center
• Grigoriou Labraki 150, Toumpa

📧 Email: info@bombologelato.com